【Service】Please contact customer service if you have any problem in using, we can provide free replacement
【Match】The cat water fountain pump model SMA-800, please check if it matches the cat water fountain you originally used before purchasing
【Long Life Span】DC 5V low voltage,IP68 Waterproof,USB Plug for various applications--can be used for portable charger, computer and so on.Please use 5V/1A USB power adapters. （USB adapter is not included in the package)
【Instructions for use】This item is for pet water fountains only and is not suitable for other uses
【Ultra-quiet】Upgraded version of the ultra-quiet cat water fountain pump, normal operation will not produce mechanical noise
【Easy to clean】The cat fountain pump is easy to disassemble and easy to clean.First, remove the pump cover; Second, remove the impeller and clean the parts with soap and warm water
【Clean regularly】For the sake of your pet's health, cleaning the pump every two weeks is also vital to the life of the pet water fountain.we found that 99% of the pumps can be reused after cleaning by analyzing the returned products from customers. You can get the cleaning process from the product page. Thank you for your understanding
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Frequently Asked Questions
🐾 How long does shipping take?
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
🐾 Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
🐾 How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
🐾 How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
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